Learning Centre

If you’re unsure about anything motoring, whether it’s what happens once you’ve placed your order, or where does vehicle tax go when you’ve paid it, then you’re in the right place. We have articles on everything you could want to know about leasing, buying and owning a car. Our learning centre is full of answers to the questions you want to ask when it comes to your car.
A brief history of Suzuki

A brief history of Suzuki: From Loom Works to the Swift

Although you may not have guessed it, Suzuki is the ninth largest automaker by production in the world in 2012. With over 45,000 employees worldwide, Suzuki has roughly 35 main production facilities in 23 countries. Full name Suzuki Motor Corporation, this Japanese multinational also makes motorcycles, ATVs, several varieties of engine and even wheelchairs. The firm is best known for their compact or “kei” class cars, but its origins are quite removed from motor vehicles.

OSV takes a look into the interesting history of Suzuki. Suzuki started out in 1909 as the Suzuki Loom Works, in the city of Hamamastu on the Southeast Coast of central Japan. Founder Michio Suzuki focused on manufacturing looms for Japan’s prosperous silk industry for nearly 30 years before turning his attention to automobiles.

A brief history of Suzuki: From Loom Works to the Swift Read More »

history of infiniti

A brief history of Infiniti: From the Q45 to the world

As the luxury division of Nissan Motor Company, the Infiniti marque has been has been around for less than a quarter of a century. Before Honda launched their own Acura division in 1986, Japanese luxury car brands were unheard of. Three years later, both Nissan and Toyota (with its Lexus division) decided to enter the high-end auto market.

Yet, despite its recent origins, Infiniti has helped to carve out a significant niche in a world previously dominated by European (predominantly German) automakers. Developed exclusively for the overseas market, the Infiniti brand was not introduced into Japan until 2013. So, how did this luxury branch come to be? We take a look at the short but interesting history of Infiniti. In 1989, a Japanese premium car was still a novel concept in the West. And, unfortunately, Infiniti didn’t quite make the initial splash it intended to. The debut Q45, a full-sized luxury car, was advertised with a subtle Zen-inspired mystique. The cars, interestingly, weren’t even shown. However, sales were modest…

A brief history of Infiniti: From the Q45 to the world Read More »

man on the phone with a laptop looking ta a car deal

Are online car prices negotiable?

If you are looking for a new car, you may be doing some online research and wondering if you can negotiate car prices.

Pricing in the automotive industry is complex, and it can be daunting trying to understand what is a good deal and what isn’t, and when there is room for negotiation.

At OSV, we have advised thousands of customers on how to find the right car at the right price. So, with this in mind, we wanted to provide you with some information to know how, and when, you can negotiate.
Headline prices are used to attract interest. Headline prices are typically low prices that are used to attract interest. By the time you start to personalise the car or lease to suit your needs, the price has rocketed…

Are online car prices negotiable? Read More »

car finance on someone else's behalf

Are online car insurance quotes accurate?

If you are getting a new car, you are probably keen to ensure that you get the best deal on your insurance. And, it’s important to know which cars will be cost effective for insurance purposes.

Insurance is one of the biggest additional costs when it comes to getting a car, regardless of whether you are leasing or buying. So, it’s important that you can find the best insurance deal for you to ensure that it doesn’t take you up and over your budget.
Over the years we have advised thousands of customers on the right car for them, and insurance groups are an important part of that.
With this in mind, we wanted to make sure that you are fully knowledgeable about how you can get accurate insurance quotes and budget effectively. It should be noted here that we are not insurance experts, and if there is anything you are unsure on we recommend contacting an insurance broker. However, we can advise, which is what we are going to do. It depends on how you complete your information. All insurance quotes are based on risk to the insurer, so if you do not enter the correct car details then the quote may not be accurate.

It is very important to be absolutely sure about the questions you are answering online. So, if you aren’t 100% sure about something, find out first…

Are online car insurance quotes accurate? Read More »

Fiat History

A brief history of Fiat: From the Sassi-Superga to the FCA

Fabbirca Italiana Autombil Torino, or Fiat, may be known for its small cars but it’s a true industry giant. With production and partnerships around the world, Fiat is the market leader in Italy and Brazil, the 4th largest automaker in Europe and the 11th largest in the world.
But how did it become the giant that it is? OSV takes a look at the small car brand with a big history.
Founded in 1899 in Turin by Giovanni Angelli and a team of investors, the first Fiat was the 3 ½ CV, which resembled the Benz car of the day. Other early popular Fiats included light commercial trucks and taxicabs for several European markets.

In 1902, the Fiat 24 hp model won the Sassi-Superga uphill race and Angelli drove an 8hp Fiat in the second Italian Car Tour, setting a record.

A brief history of Fiat: From the Sassi-Superga to the FCA Read More »

how to negotiate lease price

Are lease prices negotiable?

So, you’re looking to lease a car. You’ve probably been searching online at some leasing companies and have had a look at their pricing. And maybe you’re wondering if these prices are set in stone, or if there is room for manoeuvre.

Are lease prices negotiable?

In this article, we look at how companies come up with their lease prices, whether they are negotiable, and some top tips for negotiating.
Yes you can. However, there are some exceptions. Firstly, we’re going to explain a bit about how companies get their lease prices.
In many dealerships there are two departments; Fleet and Retail. When you walk into a dealership, you are talking to the retail team. This is the department that makes the money for the dealership…

Are lease prices negotiable? Read More »

what happens when I return my lease car

What happens at the end of my lease contract?

You might be approaching the end of your lease contract, or perhaps your just curious as to what happens when the time comes to hand the car back. What does happen at the end of a lease contract?

We go through this a lot at OSV, and we want you to be informed about every step of your leasing journey, including the end of it. So, in this article we’re going to look at the process at the end of each contract. If you’re approaching the end of your contract hire, then one of two things will happen. It differs between finance houses, so we can’t say for sure which process your finance house has in place…

What happens at the end of my lease contract? Read More »

Can more than one person drive a lease car

Should I extend my lease contract?

As you’re approaching the end of your lease contract, you may start to wonder whether you can have your lease car for that little bit longer. You may be given the chance to extend your lease, but is it a good idea? We look at whether you can extend your lease, how much it will cost, and whether it’s a good idea. Possibly. It’s down to the finance house whether they allow you to extend your lease contract. They could allow you to extend it no problem, or they could turn around and tell you they can’t. It’s not guaranteed. Alternatively, they could say you can extend it but at a different price. But it is worth asking as your contract draws to a close…

Should I extend my lease contract? Read More »

business man with a calculator and a laptop on a desk

How much should my lease payment be?

We’re going to be honest, leasing can be pretty confusing, especially if you have never leased before. And one of the more confusing elements of leasing is the pricing.

This is because there is so much that determines the price of a lease contract, that every lease contract is essentially bespoke to that individual. So how do you know how much your lease payment is supposed to be?

In this article, we look at everything you need to know about lease pricing including how its determined, what affects it, and how much your lease payment should be. As I mentioned, there are so many things that affect lease price. So much so, that we don’t put prices on our website, the price can vary that much person to person. But what sort of things determine lease price?

How much should my lease payment be? Read More »

Subaru history

Subaru history: From the first miniCar to zero landfill status

Though only the 22nd largest automaker in the world, Subaru have successfully managed to carve out a nice niche for itself both in the Japanese and international markets. Particularly, the all-wheel drive segment. “Subaru” is what the Pleiades star cluster is called in Japanese, and the company’s logo represents this with its stylised representation of seven stars.
But, how did it become the car maker it is today? OSV takes a look at the interesting history of the Japanese manufacturer. Subaru got its start when Fuji Heavy Industries decided to branch out into car manufacturing. A large transportation conglomerate, Fuji created the Subaru division in the 1950’s. It was in 1954 that Subaru launched the 1500. The 1500 was a compact vehicle with a monocoque body, a Peugeot engine and independent front and rear suspension…

Subaru history: From the first miniCar to zero landfill status Read More »

top tips to finding the best vehicle broker for you

4 tips to finding the best leasing broker

If you’re considering leasing a car, you might be starting to research some leasing companies. But, how do you know which ones are the best? It can be daunting to try and work out which car leasing brokers are the best. We understand that with a purchase as important as a car, it’s vital you know you’re dealing with the right company. Normally, when looking to lease a car, you will talk to a Leasing Broker. They will have access to different leasing companies. So, how do you know which leasing broker is right for you?
Sometimes it’s not as straightforward as ‘this company is the best’ because while they may be the best for one person, they may not be best for another. So what is important here is knowing how to find the best vehicle broker for your specific needs. Throughout this article, we have highlighted tips to help you find the best company for you.

4 tips to finding the best leasing broker Read More »

What are my cancellation rights when leasing a car?

Things happen. Circumstances change. We get that. And sometimes, those circumstances lead us to wanting to cancel our lease contract. Cancellation rights vary. They depend on what sort of contract you have and which finance house you go through. And it’s not going to be the same for everybody. It also depends on when you want to cancel your lease contract.
In this article we aim to guide you through many of the issues you might come across should you need to cancel your agreement.

What are my cancellation rights when leasing a car? Read More »

why is car leasing a good idea

Is car leasing a good idea?

Car leasing, everyone has an opinion on it. For some, it’s the best thing since sliced bread. For others, it’s the worst idea ever. We believe that you should be as knowledgeable as possible about car leasing before you make a decision. So, is it a good idea? In this article we look at the advantages of car leasing, and why it could be the best thing to happen to your motoring needs. Firstly, let’s look at the general advantages to leasing a car
You get a new car every few years
Probably the main advantage to leasing is that you get to get a brand new car every couple of years.
You don’t have to worry about depreciation
Depreciation starts the minute you drive a new car
The chances are that if you buy the car and sell it on, you will end up making a significant loss.
If you lease, you don’t have to worry about this because at the end of the contract, you hand the car back…

Is car leasing a good idea? Read More »

person putting a sale sign on a second hand car

Are cheap lease deals legitimate?

When looking for lease deals online, you will probably come across some lease deals that seem just too good to be true. Are they?

There are times when lease deals are too good to be true. And sometimes there are deals that actually are just that good. But how can you tell the difference?

It’s important that you do know how to tell the difference between a not so good lease deal and a great one. So we’re going to talk you through why some lease deals are cheaper than others, and how to tell if a cheap lease deal is legitimate. Sometimes, lease deals are based on how much of a discount vehicle brokers can get. Different brokers have different levels of buying power and therefore can access different levels of discount. Buying power can depend not only on the amount of cars sold, but also the quality of the service, relationships with manufacturers, finance companies or dealerships…

Are cheap lease deals legitimate? Read More »

Getting a new lease vehicle after an accident

What happens if my lease car is in an accident?

Accidents happen. And sometimes, accidents happen in lease cars.

It’s a huge inconvenience, we know that, but sometimes it does happen. Therefore, it’s important to know exactly what happens if your lease car is an accident.
We don’t deal with this directly. This is because we aren’t owners of the vehicle and once the agreement is activated we have limited power over what can be done. However, we do advise people on what they should do, and what tends to happen.
So we’re going to talk you through what you should do if your lease car is an accident. If you are involved in an accident then there are obviously different severities. So the first thing to do would be to contact the finance house to find out whether your car can be repaired or whether it’s a write-off…

What happens if my lease car is in an accident? Read More »

Car key on a certificate of motor insurance

Who pays insurance on a leased car?

Insurance is one of the biggest extra costs when it comes to cars, regardless of whether you are leasing or buying.

But insurance on a lease car can be confusing. You don’t actually own the car, so who’s responsible for the insurance?

In this article we’ll look at who is responsible for the insurance, whether lease price affects insurance and how you can lower the price.

Before we start, it should be noted that we are not insurance brokers, and we are certainly not insurance experts. However, we talk this through with customers every day, and we know enough to educate you on the basics. If you are in any doubt about anything, we recommend talking to your insurance company. Although you don’t own the car on a lease, you are the one responsible for insuring it and therefore the one who is responsible for paying for it. The insurance has to be fully comprehensive, and 99% of the time, insurance isn’t included in your lease contract…

Who pays insurance on a leased car? Read More »

contract hire vs contract purchase

Contract Hire vs. Contract Purchase

One of the most important things about business leasing is deciding which leasing option to go through.

We get asked about the differences between contract hire and contract purchase quite a bit. And it’s easy to see why, they are quite similar. However, there are some major differences that could be the decider in which is the best option for you.

So, in this article we’ll be looking at the main differences between the two, and the pros and cons of each. It should be noted here that this article is aimed at business lease, if you want to look at the differences between personal contract hire and personal contract purchase then you can head to our article here…

Contract Hire vs. Contract Purchase Read More »

Bentley history

Bentley history: From Le Mans to the Golden Jubilee

Far more than just a luxury automobile, a Bentley is a statement. Owning one says you’re either fabulously rich or would rather drive a Bentley than have a place to live. Bentley represents British elegance like no other; the Queen’s private limousine is a special Bentley mode, of which only two were produced.

But, how did this manufacturer become the epitome of British gentility? OSV takes a look at the history of Bentley. Before the First World War, Walter Owen Bentley, known as simply W.O, and his brother Horace, sold French DFP cars in North London. But W.O knew that he always wanted to design and build his own cars. However, it was dealing with DFP that stemmed his innovative use of French-inspired aluminium pistons…

Bentley history: From Le Mans to the Golden Jubilee Read More »

Volvo History

Volvo history: How the Swedish manufacturer became the leader in safety innovation

Synonymous with safety, reliability and quality, Volvo is one of Sweden’s emblematic brands. Known throughout the world as more of a premium marque, in Sweden it’s largely considered a practical family car. But, how did this practical family car come about?
Let us take you back to 1927…Volvo, Latin for ‘I roll’, was founded by Assar Gabrielsson and Gustaf Larsson in 1927, with the intention of making a car that put quality and safety first. It was created as a subsidiary of ball bearing manufacturer, SKF, in Gothenburg.

The company produced closed top and cabriolet models of their OV5 and PV4 models. Both were constructed to withstand the Swedish climate. However, car sales were slow. It was the first Volvo truck that proved to be an immediate success. It was truck sales that resulted in the Volvo’s financial success at the very beginning…

Volvo history: How the Swedish manufacturer became the leader in safety innovation Read More »

4WD vs 2WD

Four-wheel drive vs. two-wheel drive: Which is better for bad weather driving?

You’re looking for a new car. And, you want it to be able to battle traditional British weather with ease. Do you go for a two wheel drive or a four-wheel drive?

There are pros and cons of each, of course. And some cars perform better than others. So it’s important you know all the facts before you come to a decision.
We advise people on the best cars for their situation all the time. Funnily enough, it’s our job to do that. So, we’re going to discuss the pros and cons of four wheel drive and two wheel drive, and which one is best for bad weather driving. Firstly, what’s the difference between the two?

Four wheel drive is where the car has power to all four wheels at the same time or when required. You can get all of the cars below in two-wheel drive as well, but some examples of four wheel drive cars are…

Four-wheel drive vs. two-wheel drive: Which is better for bad weather driving? Read More »

petrol vs. diesel

Diesel vs. petrol: What engine to choose for your lease car

When you’re looking at leasing your next car, you should think about what engine you are going to go for. Do you choose a diesel engine, or a petrol?

You may have already made your mind up, but want to know how your choice will affect your lease price.

We advise people on this every day so we’ve written an article outlining who is best suited to each engine, and how they affect lease price. You tend to find that the most popular cars to lease in general are diesel engines, such as executive saloons. These include cars such as…

Diesel vs. petrol: What engine to choose for your lease car Read More »

manual vs. automatic

Manual vs automatic: Which is better?

When choosing your lease car, you might want to think about what gearbox you want. Are you going to go for a manual? Or an automatic? Maybe you have a preference for one or the other.

Or, maybe you want to work out which one is cheapest.

So, which is best?

In this article, we investigate the pros and cons of each, and how they affect lease price. Let’s start off with the advantages of a manual car.

Many people go for manual cars because, quite simply, they’ve always driven manual. Some feel they have more control. And die hard petrol heads will say that manual is the only way to drive. But, what actually are the advantages of a manual car?

Manual vs automatic: Which is better? Read More »

car leasing to own at the end

Why is car leasing a bad idea?

Despite its increasing popularity, there is still the view that car leasing is a bad idea.

Of course, we understand that for some people, car leasing is a bad idea. We aren’t going to sit here and tell you that car leasing is the best thing since sliced bread and you must do it immediately. Because for some people, it’s not and they shouldn’t.
At OSV, we are completely transparent when it comes to car leasing. And that even means writing an article about the bad things about car leasing.
So, in this article we’ll look at when car leasing is a bad idea, and why it might not be for you. Firstly, let’s look at the disadvantages of car leasing;
You don’t own the vehicle…

Why is car leasing a bad idea? Read More »

will I receive spam mail

Will I receive spam mail?

Nobody likes spam. Even the word spam sends horror to the hearts of most. Tinned meat included.

Unfortunately, however, spam emails are a part of life. On average, most people will receive over 40 emails per day. Per. Day. How many of those do you delete without reading? I’d wager quite a few.

Now, whether or not you consider these emails spam is really up to you and your mail provider. Is it spam because you don’t want to read it? Or is spam exclusively those emails from the Arabian prince who wants you to hold onto his £2.5 million for a few months?

Chances are, the former isn’t really spam – it’s just a newsletter you signed up to months ago and no longer have interest in. Of course, unsubscribing is a lot of effort, and what if there’s a really great deal on a few months down the line? However, the latter is most definitely spam.

And, 9 times out of 10 (or more realistically 99 times out of 100) your mail provider will mark it as spam and you won’t even see it. Emails can get marked as spam for a number of reasons…

Will I receive spam mail? Read More »

what is the initial payment

What is the initial payment on a lease car?

When you lease a car you have to pay an initial payment. This is essentially a deposit that you put down at the start of the contract. This can also be referred to as the down payment.

The down payment of a lease car historically used to be a number of monthly payments. This could be anything from 1 to 12 monthly payments. However, in recent years this has changed to a cash amount of £1,000, £2,000 or even £20,000 depending on the vehicle. However, how much you put down is up to you, but more on that later.

So, what is the initial payment? And, when do you have to pay it?

We get asked about this a lot at OSV and it’s understandable, you want to know exactly where your money is going. So in this article we’re going to explain what an initial payment is, how it’s calculated and when you need to pay it.

What is the initial payment on a lease car? Read More »

A brief history of Toyota: From Toyoda Spinning and Weaving to Artificial Intelligence

Located in Toyota, Aichi in Japan, the Toyota Motor Corporation is the single largest automobile manufacturer in the world. As of March 2015, there were 344,109 employees working at the motor company and is currently standing as the 13th largest corporation in the world in terms of revenue.
But, how did Toyota become the biggest car manufacturer in the world?
Let’s start at the beginning…
Toyota was not always a car manufacturer. After inventing the world’s first automatic loom, Sakichi Toyoda created the Toyoda Spinning and Weaving Company.

Impressing the Platt Brothers, a British company, so much with this invention, Toyoda sold the production and the rights. He gave this money to his son, Kiichiro, to research and develop automotive technology for Toyoda Spinning and Weaving Company…

A brief history of Toyota: From Toyoda Spinning and Weaving to Artificial Intelligence Read More »

what is finance lease

What is Finance Lease?

Finance lease is not the most popular lease, but it is perfect for some requirements.
But, what exactly is it? And who is it best for?

In this article we give you an overview this option, its pros and cons, and who it’s suited for. Finance lease, or FL, offers a more flexible way to finance a vehicle.

The contract is similar to contract hire in which your company pays fixed monthly rentals for a certain amount of time. However, the difference comes at the end of the contract.

At the end of the agreement, you will have a final rental. This is larger than your monthly rentals…

What is Finance Lease? Read More »

man reading a document with a magnifying glass

Processing the documents of your lease car

So, you’ve signed your order form for your car. What now?

Now, the rest of the document process begins. To ensure this process runs as quickly and as smoothly as possible we’ve written an article outlining the process, and what sort of things may delay the process. Once your order form has been signed electronically, the finance team take the reins. However, at OSV, if you need to talk to your sales advisor about anything other than the agreements and delivery, they will always be available to you.

We will send you the finance documents pack. You will also receive an email detailing how to fill out the relevant documents. The documents pack will include…

Processing the documents of your lease car Read More »

who regulates leasing companies

Who regulates car leasing companies?

If you are considering leasing a car, you may be wondering which companies are reputable and who regulates them.

Throughout this article, we will provide clear information on who regulates the industry and how you are protected.

At OSV, we have complied with trade bodies and codes of conduct since 1997 and have years of experience in educating and advising customers.

As we have answered hundreds of customer questions each and every day, we wanted to help you to have all of the answers you need to know exactly how you are protected when you lease a car. The Finance and Leasing Association (the FLA) formed in 1992 and is the leading trade body for consumer and motor finance sectors in the UK.

Any member of the FLA signs up to a specific Lending Code. This sets out the…

Who regulates car leasing companies? Read More »

Two man shaking hands, handing our car keys - First Car

How can I pay for my initial payment?

At the start of your lease contract, you have to pay an initial payment. Or, initial rental, or down payment, whichever you choose to call it.

Typically, this used to be a number of monthly payments, and was anything up to 12 months’ worth of rentals.
When you have to pay this depends on how you pay for this initial payment and the terms of the finance approval.
So, how can you pay for your initial payment?
In this article we look at the ways you can pay this, and how this affects when you have to pay. You will know how much your down payment will be before you sign your contract.

There will be some finance houses that stipulate you have to put down a certain amount. This could be down to their policy, your financial circumstances or your credit history.

How can I pay for my initial payment? Read More »

Citroen history

Citroën history: A French automobile manufacturer’s timeline of innovation

A funky French icon, Citroën is synonymous with innovation, affordability and quirky looks. Although current models are less outlandish in appearance, for much of the marque’s history, there was absolutely no mistaking a Citroën. Outside of France, driving one was akin to making a fashion statement.

But, when did Citroën start making cars? And when did they buy Maserati?! OSV takes a look at the colourful history of the popular French manufacturer.
Andre Citroën started making double helical gears in 1912. This is where the double chevron logo came from, in case you were wondering.

In 1913, he took over Mors automobile company and his output increased tenfold. However, like many European manufacturers around this time, focus turned towards the war effort. And in 1914, Citroën were given the go-ahead by the French government to increase their output of munition shells…

Citroën history: A French automobile manufacturer’s timeline of innovation Read More »

what is the maximum mileage on a lease car

What is the maximum mileage on a lease car?

You’re probably thinking about leasing a car. And maybe, you’ve spoken to a salesperson and they’ve asked you about mileage. When you lease a car, you agree to do a set amount of mileage each year. This is set out in your contract and is pre-agreed before you sign anything. If you go over this mileage, then you will incur an excess mileage charge. But, more on that later.
Now, you might be thinking ‘well, I don’t want to incur a charge, shouldn’t I just go for a higher mileage?’ which is a very valid question. However, it’s not always the way forward. Again, more on that later.
Say you want to lease a car. But, you do a lot of travelling. A lot. And, you want to know if there is a maximum mileage you can get on a lease car. Is there?
We at OSV advise people on this every day. So, we’re going to answer all your mileage queries, from maximum mileage to the basics of excess mileage charges. I wouldn’t say there is a definite maximum mileage on a lease contract. However, the highest most finance houses will go is 50,000. Some will max out at 35,000 a year…

What is the maximum mileage on a lease car? Read More »

can I use my current car as a deposit for my lease car

Can I use my current car as a deposit on a lease car?

When thinking about the deposit for your lease car, you might want to consider using your current car.

It’s understandable why this would be an attractive option. And one of the questions we get asked a lot at OSV is ‘can I use my current car as a deposit for my lease car?’

The answer is yes, you can. Most of the time. There are some exceptions. In this article, we’ll be looking at whether you can use your current car as a deposit, and how exactly to go about doing it.
Yes, you can. You can do this either by part-exchanging your car through your broker or dealership. Alternatively, you can do this through websites such as webuyanycar, or through a private buying website such as Autotrader.

When selling through a broker or a dealer you can either use the full amount as a deposit or you can use some of it, and get the remainder in cash…

Can I use my current car as a deposit on a lease car? Read More »

what is covered in the terms and conditions of my lease

What is covered in the terms and conditions of my lease?

So you’ve found your car. And you’ve decided which agreement is best for your situation. Now, it just comes to signing the documents.

This is so important. I know we say everything is so important when it comes to car leasing, but this really a very vital part of your leasing journey. Admittedly, it’s also one of the more boring parts of the leasing journey. It’s a lot of reading and checking and ensuring you understand what you are reading and checking. But, it’s worth it.
As soon as you sign the terms and conditions you are agreeing to everything in it. Everything. This is why it’s so important.
If there is something wrong, then you will need to flag it up before you sign.
But, what’s included in the terms and conditions?
In this article we’ll talk about what sort of things are covered, what things you should be looking out for and what you should do if you are not happy with your order. There is a lot of important information covered in your terms and conditions, so it’s vital you read them carefully. Some of the things that are included are…

What is covered in the terms and conditions of my lease? Read More »

what happens when I lose my job during my lease contract

What happens if I lose my job during my lease contract?

So you’re halfway through your lease contract and unfortunately, you lose your job.

What happens next?
It’s not an ideal situation to be in by any means. And we understand that your lease contract is probably the last thing on your mind in this situation.
But you do have to do something about it. So, what happens if you lose your job during your lease contract?
In this article we will talk you through your options, and the process you have to go through. You’ve lost your job, and you’re just starting to think about your car. What do you do?

The first thing to do would be to call your vehicle broker. They will be able to advise you on what to do next. Then, you need to ring your finance house. They will present you with your options. Unfortunately, your options are pretty limited when it comes to this situation. Unless you are sure that you will be able to continue to make those monthly payments you need to think about getting out of your contract.

And there are ways you can do this…

What happens if I lose my job during my lease contract? Read More »

business benefits to leasing

What are the business benefits to leasing a vehicle?

Business leasing is becoming an increasingly popular form of leasing as of late. It’s cheaper than buying, you can change your fleet regularly and there are a range of benefits. But, what exactly are the benefits of business leasing? We explain these benefits every day at OSV so we’ve written an article on the different types of business lease, and the benefits. There are three different types of business lease options available to you. And those are…

What are the business benefits to leasing a vehicle? Read More »

people at car dealership exchanging keys

What is Personal Contract Hire?

Personal Contract Hire is one of our most popular lease agreements.

But, why? What is personal contract hire about?

In this article, we’ll explain exactly what personal contract hire is, it’s pros and cons, and whether it’s right for you. Personal contract hire, also known as PCH, private contract hire, private lease or personal lease, is designed for private individuals. Over 70% of our lease agreements are contract hires, so they are pretty popular. You can read our article on the contract hire agreement for businesses here.

Essentially, a PCH agreement is where you have a car for a period of time, usually 1 to 5 years. You pay a series of monthly payments and once that time is up, you hand the car back with nothing else to pay (as long as you keep within the terms of the contract, of course). Think of it like renting a car.

The amount you pay monthly is set at the beginning of the contract…

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why is customer service important when getting a car

Why is customer service important when getting a car?

When you are looking at getting a new car, you shouldn’t just be looking at the price. Regardless of whether you are leasing or buying, customer service is a vital part of the process.

Therefore, customer service is really important.
But, why? Why is customer service important when getting a car?
At OSV, we pride ourselves on our customer service. We understand what great customer service is, and how it is important when getting a car. So, in this article I will explain why customer service is important, and when you may need it. Customer service is the front of the company. If a company’s customer service process isn’t very good, then the company probably isn’t very good. It’s the point of contact for the consumer to the company as well as the point of contact for the other departments. So, there is a big risk of mis-communication if there is a weak customer service set up…

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what happens if I change my mind about my vehicle finance agreement

What happens If I change my mind about my vehicle lease agreement?

Sometimes, you start to have second thoughts about something. A house, a job, or your new car. It happens.

And we understand that sometimes you do change your mind about things, even your lease agreement. But, what happens when you change your mind about your lease agreement?
There are quite a few things that could happen. And while this is quite rare, it has happened in the past. So, we’re going to talk about what happens if you change your mind about your lease agreement at the different points of the order. If you change your mind before your car has been delivered, then there are a few things that could happen. There are different stages in which you can change your mind.

If you want to change your car before it has been ordered from the dealership, then you can do so. In regards to our process, this will be at no extra charge to you as long as you are ordering another vehicle.
If you want to change the car after the car has been ordered from the dealership, then you may face charges. Say you have ordered a BMW but you’ve changed your mind and want an Audi instead, then the dealer now has a BMW without an owner. So, there may be dealer charges.

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Is the Warranty included in a lease contract?

Taking care of your lease car is extremely important. You don’t need us to tell you that. Of course, you have to stick to your mileage, you have to get it serviced, and you have to keep the car in a condition in line with the BVLRA Fair Wear and Tear Guide.

But, what happens if something is wrong with the car that is down to a manufacturing fault? Is the warranty included in your lease contract?
Yes, it is.
We talk about this every day at OSV so we’re going to talk you through what your warranty includes, and where you can find it in your agreement. When you lease a car, you don’t actually own it. So it’s understandable as to why you might be questioning whether you get a warranty with your car.

The warranty tends to last for three years. However, it varies between mileage terms and manufacturers. So for example, the warranty on a Nissan lasts for three years with 60,000 miles. But, a warranty on a Mercedes lasts for three years with unlimited mileage.. And let’s not forget Kia’s warranty of seven years with 100,000 miles…

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What is Contract Purchase

There are so many options to choose from when financing your vehicle. And one of the more flexible options of the lot is contract purchase.

Contract purchase is primarily for businesses. There is a contract purchase for private individuals, aptly named Personal Contract Purchase.
So, what is contract purchase? In this article we’ll be looking at what contract purchase is, its pros and cons, and whether it’s right for you. A contract purchase, or CP, is essentially where a company pays monthly payments for a set period of time. At the end of the agreement, you have three options…

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can I buy my car at the end of my finance agreement

Can I buy my car at the end of my finance agreement?

When deciding which finance agreement to go for it’s worth thinking about what will happen after it ends. At the end of many finance agreements, there is the option to purchase your vehicle. This can be done through an MGFV (Minimum Guaranteed Future Value)or balloon payment, or through a contract purchase. We understand that this can be quite confusing so we’re going to talk you through the three most common finance agreements and what they offer in terms of purchasing your lease vehicle at the end of the contract. A Personal Contract Purchase (PCP) is designed to give a customer more flexibility at the end of their contract. There are 3 options with a personal contract purchase and those are…

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what are the pros and cons of owning a car that has gone over its mileage

The pros and cons of doing high mileage in a lease car

When you lease a car, one of the things you have to really consider is the annual mileage.

Your annual mileage determines how many miles you will be doing (obviously) and it also has an impact on the monthly payments. We’ll discuss this in a minute. Also, if you go over that annual mileage, you will incur charges.
But, what happens if you have already gone over your miles? Or you think you might be over your mileage when your contract is up?
We advise people on this matter every day at OSV, so we’re going to talk you through the advantages and disadvantages of leasing a car when it has gone over its mileage. Firstly, let’s talk about what excess mileage actually is.

Excess mileage is when you go over your annual mileage. Your mileage is set at the start of your agreement. This can be anything from 5,000 miles to…

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Ultimate leasing vs. buying guide

You want a new car, and you aren’t sure whether you are going to lease or buy.

How do you choose?
There are pros and cons to both leasing and buying. And they are suited to different people.
Getting a car is a big decision and is not one you make on a whim. The most important thing is that you are fully educated on each of these options so you know you are making the right decision.
We talk people through this decision-making process every day. So we thought we would make a comprehensive guide comparing leasing and buying. First thing’s first; what is the difference between leasing and buying?

The answer is pretty straightforward. When you lease a car, you hand it back. When you buy a car, you…well, own it…

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Can I Afford to Finance a New Car

Can I afford to finance a new car? Options and criteria for car financing

You want a new car. Except, you don’t want to buy it outright. And, you don’t really want to lease it. What are your options?

Well, you could buy second hand, but you really would prefer a new car. So, that leaves you with a finance option.
One of the questions we get quite often at OSV is, ‘can I afford to finance a new car?’ and the chances are, yes you can.
In this article we’ll talk about your finance options, what you should think about when budgeting, and how to lower the cost of the payments. If you want a new car to own outright then you can go for a hire purchase. A hire purchase is essentially where you pay for your car monthly. Once those payments have been made, you own the car outright.

You may also want to consider personal contract purchase. At the end of a contract purchase agreement, you have three options…

Can I afford to finance a new car? Options and criteria for car financing Read More »

can I afford to lease a car

Can I afford to lease a car?

You’re looking for a new car, and you might be considering leasing it. Except, one of the worries many of our customers get is that they can’t afford to lease.

The chances are, you can afford to lease a car. There’s a common misconception that leasing is more expensive. But, it’s actually not.
However, there are some things that you should consider first. We advise people on this every day. And, it’s important to us that we put some of these misconceptions to bed. So, we’ve written an article on lease prices, what affects them, and how you can afford a lease car. The price of a lease car can vary depending on a number of factors. However, we can tell you how the monthly lease price is calculated. This should give you an idea of how that monthly figure has come about…

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how does the portal work

How does the OSV portal work? Tracking the order status of your new car

So, you’ve ordered your car with us! Hooray! Thank you very much for choosing to get your car with OSV.

We understand that when you get a new vehicle it is very exciting and timeframes are critical for planning.
Once you’ve ordered your car, you will get access to something called the portal. This allows you to see where your car is along the delivery process.
We’ve been helping customers since 1997, and we know that being updated on your order frequently is extremely important. So, we’ve put together an article to help you get the best support in accessing the portal. The portal is our ‘in house’ online vehicle order tracking system which allows our customers to log on using their own log in details and view the latest status of their order. Once you have ordered your vehicle with OSV, the details will be entered onto the portal and you will receive your unique log in details.

The portal is essentially designed to make it easy for you to check the status of your order…

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what is contract hire

What is Contract Hire

When people talk about leasing a car, they generally tend to be talking about contract hire. This is because contract hire is one of the most common and popular lease agreements.

But, what is it?
Unsurprisingly, contract hire is also one of our most popular lease agreements. So, we’re going to talk you through what contract hire is, who it’s for, and the pros and cons of each. Firstly, what is contract hire?

Contract hire is designed for businesses. There is one for private individuals which is aptly named private contract hire.
However, contract hire is essentially where a company rents a car for between 1 and 5 years while paying a monthly rental. After that time is up, they hand the car back. Firstly, what is contract hire?

Contract hire is designed for businesses. There is one for private individuals which is aptly named private contract hire.
However, contract hire is essentially where a company rents a car for between 1 and 5 years while paying a monthly rental. After that time is up, they hand the car back. Contract hire is perfect for…c

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can I get car finance if I am on benefits

Can I get car finance if I am on benefits?

For many, a car is fundamental. Whether we need to take our children to school, drive to the doctors, or just getting ourselves to work, a car is an important part of 21st-century life. Buying a brand new car outright is not an option for many. Some would rather save the money for something else, and others simply do not have the money. So, car finance is an option. But, is it viable?
We get quite a few customers ring up and ask whether they can get approved for car finance if they are on benefits. And the answer is yes, you can. However, there are some things you should consider first. Can you afford the payments? Because part, or all, of your income, is from the welfare system, any lender will base your ability to pay on…

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Red toy car on top of lease agreement

How can I get a lease car?

Leasing has become increasingly popular here in the UK. Though it’s not the traditional way of getting your next car, it’s definitely something you should consider. Or, maybe you have considered it and you’ve decided that this is what you want to do. How do you go about doing it? We at OSV know everything there is to know about car leasing. So, we’re going to talk you through how you can get a lease car and answering any questions you may have about that process. Firstly, how does car leasing actually work? It’s fairly simple. You have a car for a set period of time; they range from 1-5 years people typically opt for a contract lasting 2-3 years. You pay a series of monthly payments for the duration of your contract. Once that time is up and you’ve made all your payments, you hand the car back…

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